Retailers Support & Downloads

Listed below are the system categories supported.  Each section contains software, updates, Windows printer drivers, patches, manuals and color profiles applicable to the system.

 

Announcements

Select the system to find updates, patches, firmware, content, user guides and more.

Standalone Printers

Select your Printer to find firmware updates and user guides

Firmware - WINDOWS Operating Systems

By downloading this firmware you agree to this End User License Agreement.

 

Release Date
Installation Instructions

Verifying the Current Firmware Version

  1. Make sure that the power for the printer is on, and “Ready” appears on the display.
  2. On the operator panel of the printer, press [Menu] until "Main Firm=" appears with the current Main firmware version.
  3. Does "Main Firm" =  "30.00" appear on the display? 
  4. If yes, the printer has the latest firmware.  If no, follow the instructions below to install new firmware.  Make sure the printer is in Ready mode by pressing Paper Rewind/Clear button in front panel.

Installing the Firmware

IMPORTANT

Do not unplug the USB cable or press any keys on the keyboard during the firmware upgrade.

  1. Download and run the .exe file above. 
  2. Double click "Update.bat".
  3. "F/W download complete. Press any key to continue..." appears when the firmware installation is complete. Press any key on the keyboard to close the window.
  4. Verify that the firmware is installed. Follow the above instructions for "Verifying the Current Firmware Version".
  5. Install the firmware on each additional 70XX Printer that requires the update.