Retailers Support & Downloads

Listed below are the system categories supported.  Each section contains software, updates, Windows printer drivers, patches, manuals and color profiles applicable to the system.


Select the system to find updates, patches, firmware, content, user guides and more.


Select your APEX System to find available updates and patches

KODAK 6900 Photo Printer Firmware V3.10

Installs firmware V3.10 on KODAK 6900 Photo Printers.  This is a required update for all 6900 printers.

Release Date: 
November 2020
Installation Instructions: 

Installing the 6900 Photo Printer Firmware V3.10

Install the firmware on all 6900 printers.

IMPORTANT: Before you begin, make sure that:
• All Printers are connected, and listed as FOUND in Device Health Check.
• Each Printer indicates a “Ready” status on the display of the printer.

1. Make sure that the power for the printer(s) is on, and “Ready” appears on the display.
2. From the Main screen of the Kiosk, touch [Setup]. Enter the password if necessary.
3. Touch [Install Software].
4. Insert the CD into the CD-RW drive, or the USB Thumb Drive into an available USB Port.
5. At “Software Installation”, touch [Check for Media].
6. At “Installation CD Detected”, touch [Install].
7. At “Ready to Install the Program”, touch [Install].
Wait while the firmware is installed. This can take up to 5 minutes per printer.
The Kiosk restarts.
8. Does “Ready” appear on the printer(s)?

Yes - Continue with Step 9.

No - Install the firmware again. If “Ready” still does not appear
on the printer, contact Service and Support.

9. At “Installation Complete”:
• Remove and store the CD or USB Thumb Drive in the software wallet.
• Touch [OK].
The Printer Firmware is now installed on all 6900 Printers.
Verify that the Firmware is Installed
1. From the Main screen of the Kiosk, touch [Setup]. Enter the password if necessary.
2. Touch:
• [Diagnostics]
• [Application Health Check]
3. Verify that “KODAK 6900 Printer FW V3.10” appears.
4. If “KODAK 6900 Printer FW V3.10” does not appear, install the
firmware again. If it still does not appear, contact Service and Support.
5. Touch:
• [Continue]
• [Start Over]