Retailers Support & Downloads

Listed below are the system categories supported.  Each section contains software, updates, Windows printer drivers, patches, manuals and color profiles applicable to the system.

 

Announcements

Select the system to find updates, patches, firmware, content, user guides and more.

APEX

Select your APEX System to find available updates and patches

HTTPS Certificate 2021 Update

The "HTTPS Certificate 2021 Update" updates the security certificates used for WiFi and other secure communications.  It is required for all APEX+/KPK+/SPS systems.

Release Date
Installation Instructions

Installing the HTTPS Certificate 2021 Update 

1. Touch:

• [Setup]

• [Diagnostics]

• [Application Health Check]

Is this an APEX+, KPK+, or SPS system?

Yes -- Continue with Step 2.

No -- Do not install this software!

2. Touch [Setup]. Enter the password if necessary.

3. Touch [Install Software].

4. Insert the CD into the CD drive, or insert the USB Thumb Drive into an available USB Port.

5. At “Software Installation”, touch [Check for Media].

6. At “Installation CD Detected”, touch [Install].

When installation is complete, the CD ejects.

7. Remove and store the CD or USB Thumb Drive in the software wallet.

8. At “Installation Complete”, touch [OK].

9. Touch:

• [Setup]

• [Diagnostics]

• [Application Health Check]

10. Does “HTTPS Certificate 2021 Update” appear?

Yes -- Continue with Step 11.

No -- Install the software again. If it still does not appear, contact Service and Support.

11. Touch:

• [Continue]

• [Start Over]

• [Exit]