Retailers Support & Downloads

Listed below are the system categories supported.  Each section contains software, updates, Windows printer drivers, patches, manuals and color profiles applicable to the system.

 

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KODAK Picture Kiosk

Select your KODAK Picture Kiosk System to find the latest software and content updates

KODAK Photo Printer 8800 Firmware V2.43 July 2017 on KODAK Picture Kiosks

Installs firmware V2.43 July 2017 on KODAK 8800 Photo Printers.
This firmware updateadds support for new media.  It is required for all APEX And KPK systems with 8800 printers.
 
UPDATED: The July 2017 update to this firmware includes support for systems running APEX/KPK V8.X (Windows XP).
Release Date
File
kodak_8800_printer_fw_v2.43_July_2017.exe
Installation Instructions

Installing the v2.43 July 2017 Firmware for the KODAK 8800 Photo Printer on KODAK Picture Kiosks


Install the firmware on all 8800 Printers connected to your Kiosks. Installation will take approximately 10 minutes.
IMPORTANT: Before you begin, make sure that:
• All 8800 Printers are connected, and listed as FOUND in Device Health Check.
• Each 8800 Printer indicates a “Ready” status on the display of the printer.


1. Make sure that the power for the printer(s) is on, and “Ready” appears on the display.
2. From the Main screen of the Kiosk, touch [Setup]. Enter the password if necessary.
3. Touch [Install Software].
4. Insert the CD into the CD drive, or the USB Thumb Drive into an available USB Port.
5. At “Software Installation”, touch [Check for Media].
6. At “Installation CD Detected”, touch [Install].
When installation is complete, the CD ejects and the Kiosk restarts.
7. Remove and store the CD or USB Thumb Drive in the software wallet.
8. At, “Installation Complete”, touch [OK].
9. Does “Ready” appear on the display of the printer(s)?
Yes - Continue with “Verifying that the Firmware is Installed” on page 2.
No - Install the firmware again. If “Ready” still does not display on the printer, contact Service and Support.

Verifying that the Firmware is Installed
1. From the Main screen of the Kiosk, touch [Setup]. Enter the password if necessary.
2. Touch [Diagnostics].
3. Touch [Application Health Check].
4. Verify that “KODAK 8800 Printer Firmware v2.43 July 2017” appears.
5. If “KODAK 8800 Printer Firmware v2.43 July 2017” does not appear, install the firmware again. If it still does not appear, contact Service and Support.
6. Touch:
• [Continue]
• [Start Over]


Resetting the Printer Calibration
IMPORTANT: Make sure the firmware is installed before you reset the calibration.
1. From the Setup screen of the Kiosk, touch [Manage Devices].
2. Touch [KODAK 8800 Photo Printer Options].
3. Touch [Reset Factory Calibration].
4. Touch [Yes] at the prompt.
The following message appears:
“Reset calibration succeeded.”
5. Touch [OK].
6. Touch:
• [Start Over]
• [Exit]

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